Insights
The client is a European transportation company that transports temperature-controlled cargo from various auction houses as well as wholesalers to different destinations. They are well-known for optimized, punctual and efficient deliveries in the local and international markets and always work with preferred load carrier by their customers.
The primary challenge of the client was the lack of a proper ordering mechanism. There was no system to document the orders and there were scalability issues in the infrastructure. This led to considerable delay in the feedbacks.
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