Retail
Healthcare Retail
Transforming the Retail Healthcare Industry with Digital Service Integration, Digital Payments, Intelligent Warehousing and Logistics.
Retail Healthcare has changed and evolved over the last two decades. Our solutions connect pharmaceutical companies and healthcare providers with the paying customer, giving importance to data privacy and regulatory compliance. We understand the retail healthcare business well. Our offerings and solutions integrate the different ecosystem players.
Our retail healthcare practice virtualizes the physical world on a cloud-driven smart platform, allowing pharmacy chains to operate efficiently, while continuously monitoring and elevating customer experiences to the next level. We provide services to traditional retailers such as OTC and prescription drugs and medical devices, as well as serve the digital retailers with “Wellness & Care” Services - patient connect, facilitation, advocacy and integrations.
Our Capabilities
- Patient Engagement Portals
- Self-Care Patient Apps
- Store Navigation Apps
- Digital Commerce
- Service Integrations
- Service Kiosk Apps
- Digital Pharmacy Logistics
- Delivery Managed Services
- Staff Training Portals
- Conversational AI Chat-bots
- Recommendation Engines
- Augmented Reality Apps
- Insight Automation Platform
- Store Data Analytics
- Way Finding
- Location Sensitive Advertising
- Patient Learning
- Digital Sales Aids
- Patient Support
- Digital Quality Compliance
- e-Prescription
- Digital Pen and Paper
- Medical Simulations
- Digital Wellness Apps
- Product Marketing
- Brand Awareness
- Point of Sale Apps
- Consumer Apps
Segments We Serve
In-store Automation
Innovative methods to provide pharmacy customers a safe, secure and fulfilling experience
Data Analytics
Foot-falls, buying pattern & purchase behavior are key parameters for a customizable analytics platform
E-Prescription & Co-Pay Integration
Automated process to integrate a workflow driven digitally secured “Prescribe & Co-Pay” environment
Digital Payment
Integrations with 32 + banks across the globe with NFC and contactless payments
Pharmacy Logistics and Fulfillment
Developed solutions, integrated products to orchestrate supply chain practices
Customer Support
AI Chat-bots, Video Support, AR Apps, interactive Videos and presentations are some of the modern customer support options
Training & Education
Revitalize and “gamify” learning and training practices for staff members and patients