Over the years, humans were responsible for many activities like customer support, back-office operations and financial-transaction updates. Processes around these activities were laid down and software tools were introduced to reduce burden on humans and reduce possibilities of error. The next stage was enabling software “Bots” which can be “triggered” to perform these automated tasks based on various system parameters like user input on website, application update on database tables and/or outputs from other software applications. These “Bots” can be programmed using various commercially available tools and technologies.
RPA has had a very positive effect across the board in today’s technology-driven enterprise. Introducing Software Bots into the IT systems results in significant reduction in human errors across the board and ensures regulatory compliance and better user-experiences.
Our expertise across different industries coupled with our expertise in varied tools enables us to provide the ideal RPA solutions for multiple businesses.