Client Overview
The client’s mission is to bring people together who want to meet in person for a conversation, training, education, meeting, conference, party or other gathering. It offers own distinctive locations and offering an international, independent meeting platform. Business meetings always find their way within the unlimited possibilities of our client. It inspires people about the power of hospitality. Since hospitality is the greatest challenge in this digital society, being the nicest company in the Netherlands is their highest priority.
Business Challenge
A leading hospitality chain wanted to strategize, atomize and productize the existing conference room booking process with latest prevailing trends. The need was to develop a centralized portal for hospitality industry that can utilize as a one stop solution for all different corporate and personal booking related activities. The new solution provides high speed to hospitalize enterprise by digitizing the whole inward and outward processes.
Solution Highlights
- Centralized solution for all different types of Meeting Location/Hotels at 20+ cities to view different hotels information, book a conference room/ hotel, generate invoices (confirmation of booking)
- Through intensive consulting and brainstorming with stakeholders, we came up with three main applications to manage the whole booking workflow- starting from customer search, booking / inquiry generation, assistance from the agents, finalize the booking, send confirmation for hotel, generate invoice to payments
- Advance search tool that searches in a centralized database, having data of all hotels and suggest available options based on user preferences
- Configuration management modules covers role management, management functions, pre-payment settings and other business rules
- Integration with AFAS accounting system for invoicing
- List of Plugins: Revolution slider, woocommerce, Yoast SEO, Category Tag pages, Contact Form 7, Duplicate post, easy Reservations, Login screen Manager, Redirection, Admin Trim Interface, AIT languages, AIT toolkit
- Social media Integration: Facebook, Twitter, LinkedIn, Google+
- Image gallery having custom look and feel
- We have given intensive product maintenance and support 24/7, with UX testing and performance testing on every phase
Benefits
- Intuitive application led to increased user experience
- Efficiently managed the online orders which resulted in business growth
- Digital payment facility streamlined the booking process
- Communication and problem management
- Boost in CLI due to the friendly and easy to navigate interface
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