Client Overview
A leading European bank wanted to offer card virtualization services to its clients in the hospitality domain, and enhance customer service experience.
Business Challenge
- Detection of fraudulent transactions
- Card data security
- Cross-border transactions
- Facilitate integration of client’s suppliers
Solution Highlights
- Booking process improvements that delivered operational efficiencies and reduced costs
- Comprehensive control over hotel billing and payments processes
- Improved duty of care with appropriate spend management controls
- Automatic Virtual Card Number (VCN) expires after use to prevent exceeding limits
Benefits
- Reduction in disputes for the end customer
- Faster transaction processing due to ease of use
- Auto expiry of card if fraudulent transaction is detected
- Significant improvement in the relationship of the end customer and their suppliers
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