Client Overview
The client is the US Police Department system whose primary responsibility is to provide overall management, direction, and control for the Administration Division. The Operations Division consists of Uniformed Patrol and Special Operations, Traffic, Investigations, Records, Communications centre, and Police Support Services.
Business Challenge
Client wanted to develop a solution to manage and maintain the workflows of DUI/DWI Cases. The solution that helps to track and report drunk & driving cases for Police Dept. (running across 40 countries). It should be a fully centralized platform that helps the Police Department in exploring and controlling investigations and evidence with reporting and data analytics.
Solution Highlights
The developed system is a collection of information, cases, drink & drive details, location and resources for further Investigation about the case. Centralized Software is designed to help police dept. track cases, investigations, manage evidence and report on results.
- The main purpose of the implementation was replacing tracking of e-mails and FAX submissions with Web Access in order to provide quick and accurate verification.
- It also audits and provides authentication to agency specific data. The features for the developed application are as mentioned below:
- User Settings, Sign as Different User
- Request Access, Sign In – Sign out & Personalized Pages
- Complete visibility into document review process and get control over documents in work context.
- Ensure records compliance, keep track of retention schedules and automate records-related activities.
- Digitally report approval process.
- Enable to submit and keep track of report submissions as they route through the approval workflow.
Benefits
- Automated DUI & DWI cases tracking process
- Dramatically decreases the work require to do customize Action step for the practices
- Centralized process to track cases.
- Improved evidence accuracy rate.
- Significantly increased approval time.
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