Client Overview
The client is a leading European Bank that wanted to develop a digital solution to manage the loan processes between onshore and offshore teams. It will provide synchronization between lenders and brokers.
Business Challenges
- Difficulty in managing the loan processes between the onshore and offshore team
- Issues in synchronization between lenders and brokers
- Reduced speed and accuracy in processing loan applications
- More delays in process completion
Solution Highlights
- Dashboard for all users showing vital MIS information
- 24/7 availability, making the process faster
- Allows the brokers to manage their loans in a more sophisticated way
- Supporting legacy data
- Integration with third party systems: Encompass and PCLender
- Comprehensive and customized search tool
- Centralized document repository & ELF
- Ability to process and pre-underwrite the loan application
- Ability to place orders spanning different suppliers
- Web admin panel and content management
Benefits
- Provide an efficient and improved user experience to improve the speed and accuracy of loan applications
- Optimised processes to increase processing efficiency of loan applications with existing resources
- Eliminate sources of human error for faster, better-quality evaluation decisions
- Establish predictable, repeatable, and audit-able processes that meets compliance measures
- Reduce delays and costs associated with paper processes
- Analyze process and loan performance with the goal of continually improving efficiency and profitability
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