Client Overview
The client is a leading hospitality chain that organizes events for companies, organizations and private customers. The client has an application dedicated to scheduling meetings or a party from two to thousand people providing the best solution, location and service.
Business Challenge
A meeting management platform that fulfils the needs of organizing perfect meetings in excellent locations. The client wanted to execute a complete test cycle for room booking device with respect to different user stories. Quality Engineering services should provide quality products and unmatched superior customer experience during meeting room booking.
Solution Highlights
Conceived with the core objective of automating and optimizing the process of effective collaboration of customers with the Meeting Experts, this solution allows easy space reservation for any kind of meeting requirement. The solution displays a list of Meeting and Event space that can be browsed based on customer’s preference of amenities, location and type of meeting or event. In order to avail any help on the recommendation for meeting and event space, customers can get connect with online experts and can have a conversation with them in real-time. Customers can request for quote directly from Meeting Experts and can conveniently archive or delete the complete history of conversation with Meeting Experts at any time.
- For user stories provided, testable requirements identified including functional and non-functional requirements
- Test cases created, reviewed and finalized for functional and non-functional requirements
- Test environment setup as per software & hardware conditions under which hardware device will work
- Test cases executed based on the test cases created. Also, test results documented for different build versions
- Defects identified logged into defect tracking tool with appropriate priority & severity and also mapped with related test case
- All defects reviewed with stakeholder for decision and fixes
- Defects fixed retested and regression testing performed to ensure product workability after defect fixes
- Implemented IoT Testing, Test Automation, Performance Testing, UX Testing and Performance Testing
Benefits
- Enabled consistent quality by blurring the lines between testers and developers and helped achieve increased ROI
- Built business driven Analytics to ensure Quality Assurance like Log Analytics, Defect Analytics and more
- Increased usage of the DevOps. An advanced approach to encourage continuous Integration and Continuous Delivery
- Shortened Delivery Cycle by implementing best practices like Test Driven Developments (TDD), Acceptance Test Driven Developments (ATDD)
- Delivered the Quality Engineering services which lead to smooth and effective collaboration among the key stakeholders within the system
- Supported to established a consultative sale channel through automated quality assurance procedures
- Built effective collaboration of customers with Meeting Experts
- Established a consultative sales channel
Book a Meeting