Client Overview
The client is a leading hospitality chain that organizes all kinds of events for companies, organizations and private customers. They have devices dedicated to schedule meeting from two persons to a company party for a thousand people with the best solution, location and services.
Business Challenge
The client was in need of a meeting management platform that fulfils the needs of organizing perfect meetings in excellent locations. They wanted to execute complete end-to-end test cycle for room booking device with respect to different user stories. The end-to-end testing services must provide quality products and unmatched superior customer experience during meeting room booking.
Solution Highlights
Conceived with the core objective of automating and optimizing the process of effective collaboration of customers with the Meeting Experts, this solution allows easy space reservation for any kind of meeting requirement. The solution displays list of Meeting and Event space that can be browsed by Customers based on their preference of amenities, location and type of meeting or event. In order to avail any help on recommendation for meeting and event space, customers can connect with online experts and have conversations with them in real-time. Customers can also request for quote directly from Meeting Experts and can conveniently archive or delete the complete history of conversation with Meeting Experts at any time.
- For user stories provided, testable requirements identified including functional and non-functional requirements
- Test cases created, reviewed and finalized for functional and non-functional requirements
- Test environment setup as per software and hardware conditions under which hardware device will work
- Test cases executed based on the test cases created. Also, test results documented for different build versions
- End-to-end testing involves checking external interfaces and validates the software system as well as interconnected sub-systems
- Defects identified logged into defect tracking tool with appropriate priority and severity and also mapped with related test case
- All defects reviewed with stakeholder for decision and fixes
- Defects fixed retested and regression testing performed to ensure product workability after defect fixes
- Complete end-to-end testing involved automation and manual testing for all interfaces, backend systems and behavioural flow of the software
Benefits
- Enabled consistent quality by blurring the lines between testers and developers and helped achieve increased ROI
- Built business-driven analytics to ensure quality assurance like log analytics, defect analytics and more
- Increased usage of the DevOps- an advanced approach to encourage continuous integration and continuous delivery
- Shortened delivery cycle by implementing best practices like Test-Driven Developments ( TDD ), Acceptance Test Driven Developments (ATDD)
- Delivered quality engineering services which lead to smooth and effective collaboration among the key stakeholders within the system
- Supported to establish a consultative sale channel through automated quality assurance procedures
- Effective collaboration of customers with meeting experts
- Establishes a consultative sales channel
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