Client Overview
An emerging bank in Europe wanted to develop an integrated and secured mobile banking channel to enable retail customers to access and perform banking transactions via their smartphones.
Business Challenge
- Lacked a digital footprint
- High operational cost
- Increased manual work, and less efficiency
Solution Highlights
- Get a relationship summary
- Mini-statement of your transactions
- Transfer funds:
– Between your accounts
– To local banks
– To international accounts - Pay credit card bills
- Use the client’s IPO services
- Secured transactions
- Customize settings to manage the application
Benefits
- Lowers the bank’s expenses
- Mobile banking customers use more services
- Instant fulfilment of customer needs leading to increased customer satisfaction
- Customer has full control over their finances
- Retaining customers with personalized notifications